| COVER STORY RV Rental Franchise Pioneer
DREAMER
Sandra Bate
Bates International's
Extraordinary Founder
by Don Magary, Editor
When you scan through the list of RV industry pioneers
it's unlikely that the name Sandra Bate will appear, but for nearly 30 years this
extraordinary business woman has been carving out her own niche in the RV rental market.
Under her leadership, Bates International, Inc., was the first company to franchise rental
services, the first to tie in with airline reservations systems, and among the first to
have a vision for how the Internet could enhance the RV rental business.
Sandra Bate is a dreamer and she dreams of innovative
ways to facilitate the dreams of those who want to experience the RV lifestyle by renting
an RV.
This dreamer has always possessed an entrepreneurial
vision and is not easily deterred from her mission. And that spirit was evident in how the
company started, taking a negative and turning it into a positive.
While other companies in the industry were either going
out of business or hanging on by a thread during the gasoline crisis in 1973, it was this
circumstance that gave birth to Bates Motorhome Rental Network and later Bates
International, Inc.
In an interview at the Bates headquarters in Las Vegas,
Sandra told RV News, "My partner Bill Bate had bought a beautiful motorhome. The
motor-home was purchased to use as an office, but it was too big to negotiate the streets
and parking areas of Los Angeles. It ended up sitting at the curb. We thought maybe we
ought to rent it out.
"We placed an ad in the paper and the phones started
ringing and just kept ringing. We couldn't keep up with the demand. So then I started
thinking . . . my father had a motorhome and we had friends with motorhomes. We started
talking to people about putting their motorhomes in the rental fleet and they all loved
the idea."
Sandra convinced them by explaining they could offset
their payments with the rental income, and since it was a business they could also gain
some tax advantages.
"It worked out real well," she continued.
"When we started the business, we operated it from home in Los Angeles."
.Before this Sandra was a student and had met
Bill Bate who was a life and disability insurance broker in Los Angeles. "I got my
insurance license with the intent to work with Bill in the insurance industry, " she
said, "but I never had a chance to use that knowledge because this all happened at
the same time. So I've never really worked other than for myself."
Also, at this time fly-n-drive vacations were popular and
a real boost to airline and car rental companies' businesses. Sandra saw another
opportunity.
Sandra said, "We got in touch with American Airlines
and they sent their marketing director for the fly-n- drive program out to visit us."
Sandra laughed as she recalled holding the meeting with
American Airline's big wig in the living room of her home. But apparently those
surroundings didn't hinder the meeting since a program was put together between the two
companies.
"We started generating a lot of business because of
that program," Sandra said. "And we were getting calls from all over the
country. We thought it would be nice if we could offer rental services at locations
besides Southern California." And that idea was a major step in developing Bates into
a franchise company. While franchising was still years away, it was a significant step
that started the journey. continued |