Tue Aug 27, 2019
Author: RV News Staff
Incorporating recognized quality management systems in everything the company does and staying close to customers has helped Intellitec, an electrical control and monitoring system supplier, to maintain a streak of 16 profitable months, Intellitec Products President Ned Schiff says.
“We are seeing 10 percent, or better growth every month and I see no reason that will not continue,” Schiff says.
Since he was named president of the company in July 2017, Schiff has overseen company growth with new product lines and new customers. That growth is supported by a continuous emphasis on quality management.
“Some companies work on getting ISO 9001 certification just so they can put it on their website and go back to business. We see it as a strategic asset,” Schiff says. “By adopting ISO standards across our business, we have seen less rework costs, lower return rates and a stronger bottom line.”
Intellitec recently earned ISO 9001:2015 certification. According to ISO, 2015 certification is considered less prescriptive than its predecessors and focuses on performance. The 2015 standard “combines a process approach with risk-based thinking and employs the Plan-Do-Check-Act cycle at all levels in the organization.”
Now as the company develops new products, OEMs have shown an eagerness to work with Intellitec engineers on prototypes, Shiff says.
Adopting quality management systems has allowed the company to focus on product development and to contract with independent engineers on specific product facets, he says.
When RV News interviewed Schiff in April, he noted that the company had begun contracting with independent engineers on specific projects to supplement the his engineering staff. That effort has already proven its value, he adds.
Intellitec was founded as a sole proprietorship 40 years ago, Schiff says. Later, the company came under corporate ownership, first as part of Brunswick and then General Dynamics. The company reverted to private ownership in 2004 and relocated to DeLand, Fla., six years ago.
“There are some positive things Intellitec took from its years under a corporate umbrella,” Shiff says. “Because of their investments in the company, we have strong processes in place and well-made, valuable equipment to work with.”
Earlier this year, Intellitec released its Battery Guard 1000 smart disconnect device. OEM and aftermarket interest and sales have steadily increased ever since, Schiff says.
The BG1000 can be adapted to a variety of systems that are already in place in many late model RV brands, Schiff says. “It adds a level of protection against dead batteries and can easily become part of the vehicle monitoring system.”