The Recreation Vehicle Industry Association commissioned an Economic Impact Study on the RV industry, released on June 7, 2016. The study found that the RV industry contributes about $49.7 billion in economic output or 0.28 percent of the Gross Domestic Product. Through its production and distribution linkages, the industry impacts firms in 426 of the 440 sectors of the United States economy.
Nationwide, the industry is responsible for 216,170 jobs, both directly and inderectly, creating an economic impact of $37.5 billion. The full study results, along with each individual state and congressional district's economic impact is available on the website by clicking here .
Tue Oct 25, 2016
AUSTIN, Texas — Eighty-five percent of campgrounds are not meeting guest expectations when it comes to the Wi-Fi service, according to a State of the Wi-Fi Industry Report by TengoInternet, a service that provides Wi-Fi to 690 public and private parks.
“We’re seeing a gap between the kind of WiFi service many parks provide and what is communicated to their guests, both before and after guests arrive at the park,” TengoInternet's President and CEO Eric Stumberg says. “If we aren’t forthright about what the actual WiFi capabilities are with clear, consistent descriptions, we risk unhappy guests, some of whom may feel they were deceived by false advertising. As a WiFi provider to this industry, we experience this consumer feedback directly regardless of what our customers want or pay to deliver, so we need to have this conversation together.”
Stumberg plans to discuss the need for honest communication with guests about WiFi service during a webinar at 11 a.m. CST Tuesday, Nov. 1. This webinar will share
insights from TengoInternet’s first annual State of the Industry report and answer park operators' questions about the report. This online event is open to all industry professionals. Visit TengoInternet.com to register to attend the webinar and also access the State of the Industry Report, which will be posted Oct. 25.
In its first annual State of the Industry Report, TengoInternet surveyed 690 campgrounds, RV parks and resorts and found that six out of seven of them are not meeting
guest expectations for WiFi service. The problem is especially acute in remote areas of the country where high-speed Internet service is not widely available.
TengoInternet rated the WiFi systems of 690 campgrounds, RV parks and resorts on a scale of 1 to 10. Scores of 8 to 10 represent residential quality WiFi service, meaning that guests can stream video on their smartphones, tablets, laptops, game consoles and smart TVs whenever and wherever they are in the park.
Only 24 of the 690 public and private parks TengoInternet evaluated received a perfect 10. There were 27 parks that received 9s and 56 that earned a ranking of 8, meaning that 107 parks or 15 percent of the parks TengoInternet evaluated in the report have a great shot at meeting guest expectations. However, this also means that 583 of 690, or about 85 percent of parks are not meeting guest expectations. These insights show park operators where they can help and meet expectations in their current WiFi service.
The report also underscores the fact that high-quality WiFi service is as much a reflection of the speed and quality of Internet bandwidth coming into the park as it is a reflection of the age and design of the park’s WiFi network. It is imperative that properties have the recommended amount of bandwidth to adequately meet their guests’ expectations. The top 107 parks have fiber optic or Internet cable lines, which can deliver much more bandwidth at much higher speeds than DSL or satellite connections, each of which has progressively slower and more limited data transmission capabilities.
Stumberg says the State of the Industry Report is intended to be a diagnostic tool to help park operators better understand what their property is providing against what consumers expect in WiFi service. The score can be used to help operators understand where they stand within the industry and what steps they need to take to provide the service quality they want to provide.
“We’re in this together,” Stumberg says.