RVIA Economic Impact Study

The Recreation Vehicle Industry Association commissioned an Economic Impact Study on the RV industry, released on June 7, 2016. The study found that the RV industry contributes about $49.7 billion in economic output or 0.28 percent of the Gross Domestic Product. Through its production and distribution linkages, the industry impacts firms in 426 of the 440 sectors of the United States economy.

Nationwide, the industry is responsible for 216,170 jobs, both directly and inderectly, creating an economic impact of $37.5 billion. The full study results, along with each individual state and congressional district's economic impact is available on the website by clicking here .

RVDA: Dealers Set Training Goals

Wed Nov 9, 2016

147862199156843.gifUpdating the skills of RV dealership staff is a top priority for RV dealers across the country. The RVDA’s online newsletter, RV Executive Tonight, asked attendees at the on-going RV dealers convention in Las Vegas about their staff training goals in the coming months. This is what they found.

Lester Martin, RV Value Mart, Manheim, PA:

"We're working right now with our technicians and parts employees. We try to increase their base knowledge every opportunity we get. We use the RV Learning Center, and we use the suppliers' and manufacturers' training, because they've been offering more than they have in the past. They offer a lot of good hands-on training."

Kim Rolon, Lazydays RV, Seffner, FL:

"Training is crucially important to keep the whole staff up to date with the ever-changing RV industry. Lazydays has a large in-house training department. In my area, I work with reservation agents, rental techs, and walk-through techs. We have an internal mentorship program for the techs. We have customer-service training and software training for the reservation agents."

Roger Hendrickson, Broadmoor RV SuperStore, Pasco, WA:

"Most of the dealership's department managers are here at the convention to get information on getting employees certified. In the parts department, we're trying to get eight people certified, and they want the service advisors certified, too. We do a lot of training in the winter, but we also have continuous training throughout the year. Everybody sees the long-term benefit of certification. If they don't want to be certified, they don't work here."

P.G. Buerger, Princess Craft RV, Round Rock, TX:

"My priority is service and leadership—I want my managers to be better leaders, and I'm trying to get the service department to be the absolute best they can be. That's why I'm here at the convention--I'm planning for next year. Half of my technicians are certified now, and I want 100 percent to be certified."