Industry Links

RVIA Economic Impact Study

The Recreation Vehicle Industry Association commissioned an Economic Impact Study on the RV industry, released on June 7, 2016. The study found that the RV industry contributes about $49.7 billion in economic output or 0.28 percent of the Gross Domestic Product. Through its production and distribution linkages, the industry impacts firms in 426 of the 440 sectors of the United States economy.

Nationwide, the industry is responsible for 216,170 jobs, both directly and inderectly, creating an economic impact of $37.5 billion. The full study results, along with each individual state and congressional district's economic impact is available on the website by clicking here .

Grand Design Announces Opening of Customer Care Center

Mon Jun 5, 2017

149667677452487.jpgMiddlebury, Indiana - Grand Design Recreational Vehicle Company has announced the opening of its state-of-the-art customer care center.

In keeping pace with Grand Design’s unprecedented and continued growth, this new 125,000 square foot multi-functional facility is staffed to service Grand Design’s growing retail customer base. The new customer care facility houses Grand Design’s customer care specialists, parts distribution center and includes an on-site repair center complete with a full-service lounge for the comfort of Grand Design customers.

“At Grand Design, we strive for nothing less than customers for life and our new customer care center will help us continue to provide the best customer service possible," Grand Design RV President and CEO Don Clark says. "Because of the incredible response from retail customers in the marketplace for all Grand Design brands, we made this investment in our infrastructure to fuel our continued growth. Growing responsibly and investing in our customers' experience after the sale is one of the cornerstones that distinguishes us from the typical RV manufacturer. Whether it’s the timely distribution of parts or the comfort of our customers while their unit is being serviced, we are committed to exceeding our customer’s expectations.

“In addition to our state-of-the-art customer care center, we are currently completing a full-service campground that is slated to open late this summer for our service customer’s convenience."

Grand Design RV, headquartered in Middlebury, Indiana, manufactures the Market Leading Reflection Fifth Wheel and Travel Trailer, Flagship Solitude Extended Stay Fifth Wheel, Luxury Momentum Toy Hauler and Lightweight Imagine Travel Trailer product lines. Since its founding in 2012, Grand Design RV has become one of the fastest growing RV companies in history and is rated among the highest quality RV manufacturers. Grand Design RV is a wholly owned subsidiary of Winnebago Industries.