The Recreation Vehicle Industry Association commissioned an Economic Impact Study on the RV industry, released on June 7, 2016. The study found that the RV industry contributes about $49.7 billion in economic output or 0.28 percent of the Gross Domestic Product. Through its production and distribution linkages, the industry impacts firms in 426 of the 440 sectors of the United States economy.
Nationwide, the industry is responsible for 216,170 jobs, both directly and inderectly, creating an economic impact of $37.5 billion. The full study results, along with each individual state and congressional district's economic impact is available on the website by clicking here .
Mon Sep 18, 2017
In line with a strategic initiative to improve overall quality and streamline customer service, Heartland Recreational Vehicles LLC has announced the launch of a 3-year limited structural warranty. The program goes into effect covering new manufactured units on Nov. 1.
The move comes on the heels of Heartland’s multi-pronged expansion project in January at its Elkhart, Indiana headquarters and Cruiser RV/DRV Luxury Suites division in nearby Howe that added more than 500,000 square feet of manufacturing space and included a dedicated facility to pre-delivery inspection.
“The three-year limited structural warranty is an extension of Heartland’s focus on quality,” President Chris Hermon says. “Since opening the PDI center, we have performed comprehensive testing on over half the units produced by Heartland. Because of that focus we are comfortable and confident on adopting the 3-year structural warranty. It serves as confirmation that we are listening to our customers and are intent on improving their overall experience.”
The warranty program allows Heartland’s dealers to file claims and obtain approval online. The company will also oversee claims by component suppliers to significantly cut wait times.
Along with the focus on quality and PDI, Heartland has formed a new partnership with IDS in an effort to minimize dealers’ time on the backside. IDS representatives will have a table in both the Heartland and Cruiser displays at the Open House.
“We are 100 percent committed to giving our customers and our industry partners a no-hassle experience with regard to service after the sale,” Hermon says. “The warranty reinforces our existing programs that ensure our customers have peace of mind when they purchase a Heartland, Cruiser or DRV product.”