RVIA Economic Impact Study

The Recreation Vehicle Industry Association commissioned an Economic Impact Study on the RV industry, released on June 7, 2016. The study found that the RV industry contributes about $49.7 billion in economic output or 0.28 percent of the Gross Domestic Product. Through its production and distribution linkages, the industry impacts firms in 426 of the 440 sectors of the United States economy.

Nationwide, the industry is responsible for 216,170 jobs, both directly and inderectly, creating an economic impact of $37.5 billion. The full study results, along with each individual state and congressional district's economic impact is available on the website by clicking here .

Grand Design, NTP-STAG Form Fulfillment Partnership

Tue Nov 27, 2018
Author: RV News Staff

154386953655264.jpgGrand Design Recreational Vehicle Company has partnered with NTP-STAG for fulfillment services to support the new “Grand Design Fast Trax” Dealer Service Parts Support Program. The partnership aims to rapid order response times and parts delivery in a fulfillment system that creates a better overall user experience for Grand Design dealers and retail customers.
The pilot program was launched to a limited number of dealers on October 8. Based on the success of the pilot, the program is now expanding to the entire Grand Design dealership network beginning immediately.

“Our goal was to leverage the extensive NTP-STAG network to expedite the delivery of critically needed service parts to our dealers,” says Jerry McCarthy of Grand Design. “For too long, RV manufacturers have struggled to get the right parts delivered quickly to complete repairs. Today’s customers have little tolerance for time added to the repair process because of a part’s delay. Getting critical service parts where they are needed quickly is one of our primary missions and NTP-STAG’s logistics capabilities align perfectly with our requirements.”

NTP-STAG’s category teams worked with Grand Design’s Service Parts team to build a master stocking plan that addresses product demand by SKU and location. Establishing stocking levels and item placement within the distribution network were key considerations to ensure next-day service to Grand Design’s dealers. Leveraging NTP-STAG’s extensive coast-to-coast coverage through Regional Distribution Centers, the new program puts critically needed service parts inventory closer to Grand Design’s dealers than ever before in our Industry.

“This was a very unique project for us and a first in the RV market,” says Jon White, RV and Towing Category Director for NTP-STAG. “Supporting Grand Design’s initiative leverages not only our strategically placed warehouses and fleet, but our inventory control, purchasing and customer support programs as well. We are excited about the partnership and looking forward to the program’s full launch.”

Grand Design opened its doors with a foundation based on innovative products, unique business model and high level of service," said Grand Design RV's President and CEO Don Clark. "We are constantly searching for new ways to improve the level of service to our dealers and ultimately our retail customers. RVIA/RVDA has rightfully identified an industry need to improve ‘coach downtime’ due to parts availability. Grand Design’s newly formed relationship with one our industry’s most progressive parts fulfillment specialists and the implementation of our ‘Grand Design Fast Trax’ promises to help move the needle in customer satisfaction and raise the bar in service and parts delivery for our industry. A huge thank you and congratulations to Grand Design’s Jerry McCarthy and NTP-STAG’s Jon White and their teams for their relentless efforts in bringing this groundbreaking program to fruition.”

With the entire industry looking for ways to reduce repair cycle times, partnerships like this provide a gateway for improving service to dealers and consumers. The RVIA/RVDA RECT Taskforce’s study on this topic found that lead times to get parts can significantly impact repair times.

“After all the significant effort both teams put into making this happen, we are extremely excited about realizing the benefits for Grand Design Dealers and Consumers,” NTP-STAG President Bill Rogers said.