RVIA Economic Impact Study

The Recreation Vehicle Industry Association commissioned an Economic Impact Study on the RV industry, released on June 7, 2016. The study found that the RV industry contributes about $49.7 billion in economic output or 0.28 percent of the Gross Domestic Product. Through its production and distribution linkages, the industry impacts firms in 426 of the 440 sectors of the United States economy.

Nationwide, the industry is responsible for 216,170 jobs, both directly and inderectly, creating an economic impact of $37.5 billion. The full study results, along with each individual state and congressional district's economic impact is available on the website by clicking here .

Lazydays Names VP of Customer Experience

Fri Jan 11, 2019
Author: RV News Staff

154420434049085.pngLazydays RV SuperCenter has named Linda Stephens vice president of customer experience effective immediately. Stephens will continue to report to William P. Murnane, Lazydays chairman and CEO.

This newly created position will be responsible for measuring, evaluating and enhancing the customer experience across the entire network of Lazydays dealership and service center operations. The customer experience team will work closely with operating managers to assess the effectiveness of processes and procedures and to make improvements that maximize the value of the Lazydays experience for its customers.

“I am delighted to name Linda to this very important position,” Murnane says. “Linda is a very talented executive who has a keen understanding of the customer and a proven track record of achieving positive change. Providing every customer with a best-in-class customer experience is one of the three pillars of our corporate strategy.”

Prior to this appointment, Stephens was vice president of Lazydays’ accessories and rentals business units, which included Lazydays parts and accessories stores at all locations, Lazydays rental operations and Lazydays Tampa Camping Resort operations. Stephens started at Lazydays in 2004 in the finance department and has held various senior finance and operating positions throughout her career. A CPA, she holds a B.S. in accounting from the University of South Florida.