Thu May 2, 2019
Author: RV News Staff
Los Angeles-headquartered El Monte RV recently announced complimentary 24/7 on-the-road support as a standard benefit to customers.
“We believe in providing the absolute best service to our rental customers and the ability to provide support at any time of the day or night sets a new benchmark in the RV rental market,” says El Monte Vice President Gordon Hewston. “Our on-the-road service team is available 24-hours a day, and ready to assist.”
Hewston says El Monte’s on-the-road support is available whether the customer has a flat tire, locked their keys in the vehicle, experiences an accident or has questions on operating the vehicle, the on-the-road support team can offer complimentary services to practically any questions or challenges.
El Monte RV 24/7 on-the-road helps with the following services:
• Tire Changes
• Battery Service
• Operational Questions
• Lockout Service
“We take great pride in the quality and reliability of our vehicles, that’s not to say that sometimes challenges arise when you’re out on the road,” Hewston says. “We believe in providing the very best in customer care and offering 24/7 on-the-road support is a big step towards making our customers feel secure while they’re traveling with us.”
The company is one of the world’s largest RV rental companies with 30 locations in two countries and more than 1,500 vehicles ranging from type A to type C units.