| Cover Story TEAM WORK
The formula for success at
Dixie RV Superstores
by Thomas LaVeque
Take a self-taught accountant with a strong inherent work
ethic and an insatiable thirst for knowledge and give him the opportunity to explore the
depths of his imagination, and you have the wind behind the sails of one of the most
successful RV dealerships in Virginia, Dixie RV Superstores.
The year was 1967. Crosby Forrest, current president and
owner of Dixie RV Superstores in Newport News, VA, was returning home from his first
professional job working as an accountant in a steel firm in Richmond. After landing the
accountant's position at the firm, he worked 60-70 hours every week and only officially
got paid for forty. But as he says: "I was getting something that they couldn't take
away from me . . . experience."
Although many people would consider that a pretty foolish
thing to do, Crosby did not see it that way. In his eyes, and in the eyes of his
grandfather and father this was what was known in their business as "putting in your
dues." Their business was the seafood industry business. He learned this incredible
sense of work ethic and patience for obtaining higher yields in the future by growing up
with "the hardest workers you will ever encounter in your life," . . the
fishermen of the Chesapeake Bay.
Crosby worked alongside the men and women
in that industry since he was five years old, and when he was eighteen his grandmother
gave him enough money to obtain some business college to learn the basics. From there he
used his own motivation and perseverance to teach himself accounting and get his first job
out of the only industry he ever knew. He had the same work ethic there as he did when he
was in the seafood industry. "They just endeared me, and they couldn't believe that I
would come in and work as hard as I did."
Crosby says: "In life, talent without opportunity
goes to waste" and he sites himself and his situation when he returned home from
Richmond as a prime example of the validity of his statement.
Crosby Forrest was destined to become a third generation
fisherman, pulling gill nets, crab pots and racking clams from the bottom of the
Chesapeake Bay, but one slight twist of fate in 1967 changed all of that for good.
His wife Mary and he were childhood sweethearts. They got
married real young right out of high school and they got by on the money that he actually
did earn at the firm. In 1967, at the age of 24 he returned home in search of new career
opportunities. After a bit of a search and after seriously contemplating returning to the
seafood industry, he got what he considers to be the opportunity of his lifetime. "I
came to work with the gas company across the street called Dixie Gas."
The company sold gas in the winter months but the summer
months were very slow, so they started selling RVs and truck caps to subsidize the
business during that down time. "This was around the time that Mr. Hanson (founder of
Winnebago) and his son where on the assembly line. We would have someone fly to Forrest
City, pick up a unit and bring it back. We would sell one at a time, then go get another
one. And that was the very beginning of the RV dealership." continued |