July 2000       Vol. 25 No. 12

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CONTENTS

Cover Story

World Wide RV ­ A Different Kind of RV Store  - Young Gun ­ David Skogebo ­ A New Breed of RV Executive
Armed with youth, enthusiasm, an innovative mind and the tutelage of his successful father, David Skogebo is getting his feet wet in the RV industry as general manager of World Wide RV, Mesa, AZ. As a sister company of long established Arizona dealership Robert Crist and Company, World Wide RV does a lot of things differently such as incorporating the "one-price" philosophy. Read how Skogebo has taken this dealership from start-up to a very successful, although still relatively small, RV store in under three years. And whether its managing the dealership or coming up with innovative ideas to build a successful Internet presence, Skogebo does look at things differently. It's good reading and plenty to learn from this new breed of RV executive.

WDA Unveils Plans for 2000 Executive Conference
WDA, the RV Aftermarket Association, has a lot of new ideas in store for attendees at that association's Annual Executive Conference in October. Under the leadership of first term president Gary Chancy, the association is not going down the traditional road in preparing for this year's event. See what plans Chancy and the association board have made and see why you may not want to miss this important business opportunity for RV aftermarket professionals.

Market Expansion Update
Go RVing Coalition Taps Louis Harris for New Survey
The entire industry benefits from the efforts of the Go RVing Coalition and that group has been busy since January when it launched its new three-year "Go RVing. Life's A Trip" market expansion program. See how the research is being received and what new plans are being made to make it even more successful.

RVDA Uses National Study to Help Dealers Understand Customer Expectations
RV Dealers Focus on Improving Customer Satisfaction

Improving RV owner satisfaction through education is one of the goals of RVDA, the national RV dealers' association. See how they are taking the results of the Go RVing Coalition's research and trying to help dealers become more successful in meeting customer expectations.

CIT Recreation Vehicle Outlook
RV Shipments Remain Strong Despite Stock Market Stumble
Shipments Expected to Rise to 334,000 This Year

Read what Michael Palawskyj, vice president of Economic Research at CIT Group, has to say about expected growth in future RV sales.

Salesmanship

Show Off The RV LifeStyle To Your Friends And Families
An American Crisis
Time to Spend With Families
Zagami tells the importance of introducing   prospects to the RV lifestyle through cabins and rental trailers. He says doing this could be the first step to bringing them to a RV dealer lot to buy.


Editorial

It's Not Gambling;
It's an Amazing Magic Money Machine

Some RV dealers describe it as easy money while others haven't a clue what's it's all about. What is it? Read this month's editorial and you'll see how easy it is to get your own "Amazing Magic Money Machine."

DEPARTMENTS

| Industry News | Calendar | RV Shipments | New Products |

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