Cover Story
All-Rite: A Dealer’s Delight
Almost thirty years ago Ray Pelland opened the doors at All-Rite. Today the company is the undisputed leader in a very time sensitive segment of the RV industry. All-Rite is the leading supplier and manufacturer of exterior repair parts for the RV aftermarket. The company, with facilities in California and Georgia, manufactures and/or supplies siding, ceiling and wall coverings, compartment doors, screen doors, entry doors, windows, holding and water tanks, moldings and trim, and a vast array of other products - and delivers them in 48 hours of less.

Dealer Spotlight
Altmans Invested $3.5 Million
Boosting Customer Service

When customers enter Altmans Carson, California dealership they are greeted by special Ambassadors who welcome them with refreshments and guide them to their destination.

The company spent $3.5 million updating the dealership that offers everything from a family style living room waiting area, open offices, a cyber cafe, lifestyle display areas, training rooms, and mock campsites used for orientation and presentations for new customers.

Making Customers for Life is the theme at this thirty year old dealership that has already experienced a wealth of success.

RV Industry Heritage
Merle D. McNamee, King of the Kampers
In 1952, Merle McNamee formed Kamp King Coaches and began to develop various camper products for pick up trucks. Many of the features he designed are still in use today.

McNamee successfully lobbied truck manufacturers to develop 3/4 ton "camper special" models to safeguard the security and safety of truck camper owners.

Editorial
We can’t afford to be rude!
A thread of messages posted on the Pop-Up-Times web site: www.popuptimes.com recently, dealt with some of the bad experiences prospects encountered when they visited RV dealerships.

Although many of the stories told by fellow campers are the exception to the norm, it’s worth paying a lot of attention to what prospects are posting on the Internet. These messages carry a lot of weight with prospective RVers.

Habitat for Humanity RV Volunteers Hit the Road for First Global Trip
Habitat for Humanity International volunteers are are making their first-ever international trip. The mobile volunteer group will be heading to New Zealand in May to help build Habitat houses while they tour the land down under in recreation vehicles.

The Recreational Park Trailer Association Considers Endorsing Recreational Camp Trailers
Members of the RPTIA are producing and marketing a unit to RV Parks and resorts as a limited feature camp trailer to be used as a "bare bones" rental unit. The units provide the parks with easy to maintain rental units requiring only a quick sweep of a broom to make them ready for the next camping family.