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October
2004 Cover
Joe Hice,
Director of Marketing and Bill Stone, Commercial and National
Account Sales for Segway® LLC Personal Transporter
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Editor Bob
Zagami tests
the Segway HT.
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Brilliant inventor behind this year’s
“must have” accessory
History is resplendent with people who leave their mark on
our world, yet they never seek the fame, publicity, or recognition
that instinctively follows their accomplishments. They
just do things that come naturally, and that somebody has a need
for. One such man is Dean Kamen, a self-taught physicist and
entrepreneur.
Dean Kamen is the Chairman and Founder of Segway LLC, the
company that developed and manufactures the increasingly popular
Segway® Human Transporter (HT). Kamen was already known
as a prolific inventor of medical instruments and robotic devices.
Kamen invented the first portable insulin pump, improved the stent used to repair the heart of Vice President Dick Cheney, and
the INDEPENDENCE™ IBOT™ Mobility System, a wheelchair that
allows users to climb stairs and raise themselves upright.
RVers
Become Segway™ Dealers
Stoner
Gets Mileage from Segway™ Scooter
Editorial
The problem that won’t go away . . . . .
How quickly some things pass … like this summer for
instance! With the leaves ready to showcase their fall colors
and autumn splendor, RVers will continue their travels which
inevitably will take them to more shows and more rallies. The
problem we speak of is the inability of dealers and manufacturers
to reach a solution to the perennial problem of national rallies
staffed by out-of-state dealers. The debate rages on between dealers,
manufacturers, and show promoters as the industry struggles
to find a solution. I thought of a few crazy ideas that just might
work if everyone wanted to try and find a resolution to this problem.
The beneficiary of anything that is done to change the system
must be the consumer who ultimately decides to buy a new coach
at a national rally and then is treated like an unwanted cat in the
neighborhood. Can’t we all just get along and make this work?
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Salesmanship
Take good notes!
We don’t always have
the luxury of closing the
sale the first time we
meet a new prospect. Knowing
that, it becomes very
important that sales people
have good record keeping systems
and the ability to capture
the discussion and tone of the
meeting with excellent notes
for any follow-up activity with
the prospect. Hopefully, many
have now computerized their
sales activity with one of the
many excellent contact management
and customer relationship
management programs
that are available at
your local computer store or
big box electronic retail store.
Unfortunately, there are still
many sales people who haven’t
quite figured out what the
computer can do to enhance
their productivity, efficiency,
and sales commissions. These
folks may still be using scratch
pads of paper or the infamous
3X5 index cards that have
been their staple for more
years than they would like to
remember. It all starts with
taking good notes, and asking
good questions. Read what’s
new in note taking importance
and technology..
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