Airstream recognized five Blue Compass RV Airstream locations for outstanding customer service in sales with its Five Rivet Award.
Airstream launched the Five Rivet Dealer Standards Program in 2017. The program requires dealers to meet specified standards for sales and service.
“I am proud of our Airstream teams for achieving Five Rivet distinction at five of our Airstream stores,” said Jon Ferrando, Blue Compass RV founder, CEO and president. “Airstream is an iconic brand with customers that expect and deserve the high level of customer service that we provide them. We are honored to represent the brand and achieve this highest level of customer service with the Five Rivet distinction.”
Blue Compass RV has over 100 RV stores in 33 states. The five Blue Compass RV locations achieving the Five Rivet distinction in the quarter are:
- Airstream of Tampa
- Airstream of Austin
- Airstream of South Carolina
- Airstream of Des Moines
- Airstream of Gainesville
“Blue Compass RV’s Airstream of Tampa location has remained number one in sales worldwide for the past three consecutive years,” said Famous Rhodes, Blue Compass RV CMO. “It has been a pleasure working with the Airstream teams at each of the locations and I feel our dedication to the Airstream experience will continue growing year after year.”
The 10 Blue Compass RV Airstream locations are: Airstream of Tampa, Airstream of Austin, Airstream of Greensboro, Airstream of South Carolina, RV One Superstores Orlando, Airstream of Des Moines, Airstream of Gainesville, RV One Superstores Jacksonville, RV One Superstores Albany and RV One Superstores St. Augustine.
“Our focus as an organization is on the customer experience and our attention to it is paying off,” Ferrando said. “These five stores have made Blue Compass RV one of the dealers with the most Five Rivet locations in the whole country. Our Airstream store in Austin was renovated last year and we also have the Gainesville location making its first Five Rivet this year.”