Opinion: Listen First to Properly Handle Interest Rate Objections
This month, we dive deeper into a specific way sales professionals can demonstrate empathy and use empathy. Start by listening fully first.
This month, we dive deeper into a specific way sales professionals can demonstrate empathy and use empathy. Start by listening fully first.
The best leaders I have been around make doing three actions relentlessly a habit, especially when times are toughest—they connect, they communicate, and they provide a clear sense of purpose.
As the RV selling season rolls along, many F&I professionals begin to skip some winter training knowledge and skills they learned.
Here comes change again. Just when you thought you caught up to the post-Covid marketing trends. You have not seen anything yet.
The key to selling and developing long-term consumer relationships is to connect with and satisfy customers’ needs and wants.
Dealers with the energy and runway remaining have a tremendous opportunity to grow and build wealth. If this is you, this is your era.
Putting a plan (or processes) into place in your service department can change everything.
The best service providers working today employ a consultative, hands-on approach. This approach includes working with the F&I team on presentations, objection handling and financing.
The old market adage “sell in May and go away” may have a ring to it, but is it valid advice? Unsurprisingly, the answer is
A robust GRC program will translate into action when a dealership has a keen focus on creating a compliance program.
As the 2023 selling season arrives, some expected hurdles lie ahead.
Over the previous three years, a major conversation point has been supply and demand. Now we must consider the market from a sales execution standpoint.
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