Speaker Joey Coleman will present the keynote address at NTP-Stag’s Expo 2022.
Expo 2022, a national aftermarket distributor show, is scheduled to be conducted in person Jan. 25-26 at the Caesars Forum Convention Center in Las Vegas and will be conducted virtually Jan. 31-Feb. 4.
NTP-Stag said the distributor continues to monitor the COVID-19 pandemic and is in constant communication with the host venue and local authorities to hold the in person event.
Coleman is a customer experience design expert and an award-winning speaker at national and international conferences. He is known for creating unique, attention-grabbing customer experiences while working with companies ranging from small start-ups to large Fortune 500s.
Coleman is the author of Wall Street Journal No. 2 best-selling book, “Never Lose a Customer Again.” His keynote address is titled, “WHAT’S NEXT?! How to Navigate Customer Interactions in a Pandemic (and Post-Pandemic) Era.”
Through his presentation, NTP-Stag stated Expo attendees will learn how the COVID-19 pandemic impacted businesses around the world — with a specific focus on changes in the expectations and experiences of customers and employees. Coleman’s presentation will provide a unique perspective, NTP-Stag stated, on how the best organizations are figuring out “what is next” to acknowledge the new reality, adapt to a shifting landscape, and thrive in this new environment.
Bill Rogers, NTP-Stag president, said Coleman can help guide organizations through the evolving business landscape.
“Coleman is an invaluable resource to understanding customer needs and expectations while maximizing interactions and retention,” Rogers said. “In addition to all of the fantastic manufacturer exhibits, promotions and receptions that comprise the show, we are proud to present outstanding educational opportunities and speakers at Expo with our PRO (Professional Retail Organization) Education Seminars and the keynote address.”
The previously announced 2022 Expo speaker Pro educational speaker lineup includes nationally recognized social media expert Corey Perlman and leadership expert and bestselling author Kelly McDonald.
“We are looking forward to sharing this compelling roster of entertaining, interesting and informative speakers with attendees in Las Vegas,” Rogers said.
For more information, visit: https://expo.ntpstag.com/