CallRevu, and artificial intelligence supplier, is helping RV dealers’ close deals with a Motility Software Solutions partnership.
The move will bring an integrated solution to managing the “customer journey” in the RV industry. Improving phone leads and managing a consumer’s experience are important as remote sales increase in the COVID-19 era, CallRevu stated, making metrics and management tools of “greater value” to dealers and customers.
“We are very excited to partner with Motility,” CallRevu CEO Anthony Giagnacovo said. “CallRevu has been serving the RV industry for a number of years, but this strengthens our offering by providing an integrated solution with Motility that provides greater capabilities and better outcomes for dealers. Brad and the Motility team are top notch, and we share a culture of customer-first and are excited to bring this innovation to market.”
Motility Software and CallRevu users will gain access to a dealer solution that will “meet the demands of socially distanced customers” with call visibility, actional insights from consumer behavior and management tools to simplify the remote-selling process.
“As part of our MotilityConnect initiative, we are continuing our market-leading efforts to streamline workflow through our open platform standards,” Motility CEO Brad Rogers said. “This partnership is a significant step in building a network of the best third-party providers to help our dealers grow and succeed. We are excited to launch this integration with CallRevu and believe our dealers will find significant value in the improved workflow it provides.”
CallRevu provides call metrics to help improve key performance indicators, identify missed sales opportunities, evaluate the customer experience and develop campaigns to meet modern consumer demands.