Dealers and suppliers described the Keller Marine & RV team as amazing, supportive and a breath of fresh air when they met this week. Show attendees agreed that working with the distributor is a partnership rather than a traditional business arrangement.
D.T. Foco and Associates owner David Foco said dealerships seeking to improve their parts departments need to improve their communication.
Keller Marine & RV President Mike Keller said dealers should offer customers the chance to accessorize their RVs before they ever leave the lot. He said the topic will be discussed frequently at Keller Marine & RV’s annual distribution show, which runs today and tomorrow in Hershey, Pennsylvania.
At dealerships around the country, customers have come to the lot looking to speak with “Fran” due to the helpful nature of her online chats.
The 2026 Florida RV SuperShow will be the largest in event history when the Florida State Fairgrounds’ gates open Jan. 13 in Tampa.
Overland Expo is expanding its 2026 SoCal event by launching a new outdoor pavilion to show off gear and equipment.
Bob Clements International President Sara Hey said the only acceptable reason for dealers to open a new rooftop is that they are ready.
Former college basketball official and Lippert leadership development director, Dustin Kaehr, recently spoke about productive communication.
The 2025 RVDA Convention/Expo at Paris Las Vegas wrapped up this morning with its final workshop. The event’s registered attendance was 1,715 dealers, exhibitors and industry partners for a slight increase over the 2024 event.
Dealership consultant Bob Clements International will co-locate its 2026 Dealer Boot Camp training at the NATDA’s Trailer Tech Expo.
Leaders at Brown & Brown and RVDA said they find almost equal value in every aspect of the RVDA Convention/Expo.
Dealer management software provider Lightspeed has unveiled a wave of dealer-validated product innovations spanning four areas.