At a glance, your organizational chart allows you to see everyone in the dealership and much more beyond the basics.
Throughout the coming year, I am pleased to share my insights with you and answer your questions.
Every day, dealerships offer consumer financing. Sometimes dealers encourage a customer to work with the dealership, saying that the dealership can provide the best financing deal. Such a claim got a Ford dealership sued by a customer.
Unlike TV shows, no RV dealership needs more drama. Quality communication is a major problem for RV salespeople.
The quicker your dealership can identify, share and fix issues that caused the repair to not be completed properly the first time, the better for your customers, your team and your bottom line.
If you have the choice between unresolved conflict (leading to stress and strife) and successful conflict resolution, the clear winner is successful conflict resolution.
As selling season is underway, inventory options are again becoming limited. You would expect productivity decline. For many dealerships, that will not be the case.
Exiting your dealership entails many important issues. To help you with these decisions, here are the five most important factors to contemplate when selling your business.