Aqua-Hot, an Airxcel brand, will host its first two-day virtual service training in early February to educate dealers who carry the company’s 200 or 250 series hydronic heating and hot water systems.
Attendees can choose between programs scheduled 9 to 11 a.m. MST Feb. 1-2 or 1 to 3 p.m. MST Feb. 4-5. Aqua-Hot will offer the free training via Microsoft Teams.
Course completion will provide technicians with customer service knowledge and four hours of RVDA/RVIA Service Technician Recertification credits.
“This training was developed over the last month or two and is based on our eight-hour certified technician training course,” said Caroline Callahan, social media and communications manager. “Basically, it is a refresher course for folks who have taken our longer, in-person course.”
The training is also a way of introducing dealers and service centers to the Aqua-Hot products, which are becoming more popular and appearing on more coaches, Callahan said.
Coursework includes hydronic heating principles and a 200 series design overview. Aqua-Hot product experts will cover diesel and propane burner maintenance, repair and diagnostics. Current manuals and troubleshooting will be used in training.
“The manuals are available on our website, so some folks already have them downloaded or printed, especially if they have taken our in-person training before,” Callahan said. “Those who don’t will be given the link to download the manuals and the training deck.”
The training deck will be accessible only to attendees and is not available online, she added.
Registration is on a first-come basis. Reservations can be made by contacting the company at [email protected] or 800-685-4298.