Grand Design RV Company received the Quality Circle Award for several brands after receiving results from the 26th annual Dealer Satisfaction (DSI) Survey.
Based on the survey’s dealer responses, the company’s Imagine, Momentum, Reflection, Solitude and Transcend brands received the award.
“We are humbled to receive the DSI award for all of our Grand Design brands,” co-founder, President and CEO Don Clark stated. “We have been awarded the DSI ‘Quality Circle Award’ for each of our brands from the first year we founded Grand Design RV. The comments and support we have received from our dealers and retail customers have been overwhelming. My heartfelt gratitude goes out to our world-class Grand Design dealers for their confidence in our products and loyalty to our company.”
Grand Design is a Winnebago Industries subsidiary headquartered in Middlebury, Indiana.
“Congratulations to all 2,000-plus Grand Design team members for their dedication to excellence and continuously raising the bar in quality, design and service,” Clark stated. “The DSI survey provides a valuable insight in to how we perform for our dealers and, frankly, their opinion of our company. The survey measures dealer attitudes in key policy, product, service operations, and procedure areas essential in their businesses. Our dealers invest large portions of their profit centers and reputation in Grand Design products and services. We take this responsibility seriously.”