The Society of Certified RV Professionals recognized seven individuals from six participating dealerships who earned a new certification, and one individual who renewed their certification during the third quarter of 2023 through the Mike Molino RV Learning Center Fixed Operations Certification Program.
Participation in the recognition program enables the society to publicize individuals’ certification achievements on the national level. Those participating in the recognition program are a subgroup of the 10 individuals from nine dealerships who earned certification.
RVDA President Phil Ingrassia said: “On behalf of the entire RV industry, we congratulate these professionals and their dealerships. These accomplishments are proof of their outstanding commitment to customer service and satisfaction. Not only do they elevate our industry, but on an individual level, each joins an elite group of certified personnel who have successfully met high professional standards.”
Those in the recognition program who earned a new certification are: John Aylor (Service Writer/Advisor), Sandra Fitzsimons (Warranty Administrator), Daniel Wilson (Parts Specialist), Angel Bragg (Parts Specialist), Kali Wilson (Parts Specialist), Christopher Cook (Parts Specialist), Jordan Godfrey (Parts Manager).
Anna Freeman (recertified Parts Specialist) renewed her certification.
Fixed-ops professionals can earn certification as parts managers, parts specialists, service writers/advisors, service managers and warranty administrators through the Mike Molino RV Learning Center, which offers online testing, certification, and recertification.
For information, visit www.rvlearningcenter.com.
