New Blogs, Opinions & Advice​

A picture of Jered Sobel from Sobel University speaking by headphone

Opinion: Hire Right, Train Right

With a dire need to hire knowledgeable salespeople leading into the spring and summer, the first possible solution is to make sure every new salesperson hired is experienced. How dealers come to this conclusion is simple: If you want customers to work with someone who knows their stuff, hire someone who knows their stuff.

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A picture of Valerie Ziebron

Advice: What Is Stopping Your Best Busy Season?

Did you make any progress with your New Year’s resolutions? It is healthy for your business and personal development to start the year aspiring to achieve accomplishments: eat better, work out more, get better organized, implement the new dealer management software….

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A picture of Valerie Ziebron

Advice: All You Need is LUV

You may not always like all your customers and co-workers, but life at the dealership goes a whole lot better if you “LUV” them in each interaction. LUV them? No candy hearts or valentines are required. LUV is a simple acronym: Listen, Understand and Verify.

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A picture of Greg Artman

Advice: New Horizons in F&I

As the 2021 camping and selling season begins for RV dealers, this time should be met with pure optimism. After experiencing last year’s pent-up demand

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A picture of Wendy Sheaffer

Detour Ahead? Stay on Course

Looking back on the best trips I have ever taken, I do not remember the planning. Instead, my memories are of those spontaneous moments when we discovered something unexpected and allowed ourselves to savor the moment.

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