New Blogs, Opinions & Advice​

A picture of Valerie Ziebron

Advice: All You Need is LUV

You may not always like all your customers and co-workers, but life at the dealership goes a whole lot better if you “LUV” them in each interaction. LUV them? No candy hearts or valentines are required. LUV is a simple acronym: Listen, Understand and Verify.

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A picture of Greg Artman

Advice: New Horizons in F&I

As the 2021 camping and selling season begins for RV dealers, this time should be met with pure optimism. After experiencing last year’s pent-up demand

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A picture of Wendy Sheaffer

Detour Ahead? Stay on Course

Looking back on the best trips I have ever taken, I do not remember the planning. Instead, my memories are of those spontaneous moments when we discovered something unexpected and allowed ourselves to savor the moment.

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A picture of Valerie Ziebron

Advice: Retool Your Retention

We have been gifted with many customers this year. Numerous dealerships are reporting an increase in total customers, with most being first-time buyers and younger shoppers. But how long will they keep RVing?

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