
Opinion: Incorporate Historical Efficiency Lessons Into Your Work
While we are each given only 24 hours in a day, what we do with those hours often is the difference between victory and defeat.
While we are each given only 24 hours in a day, what we do with those hours often is the difference between victory and defeat.
HR policies can help you make such decisions with an eye toward your dealership’s long-term success. Here are three things to consider regarding the economy and your workforce.
This month, we dive deeper into a specific way sales professionals can demonstrate empathy and use empathy. Start by listening fully first.
The best leaders I have been around make doing three actions relentlessly a habit, especially when times are toughest—they connect, they communicate, and they provide a clear sense of purpose.
As the RV selling season rolls along, many F&I professionals begin to skip some winter training knowledge and skills they learned.
Here comes change again. Just when you thought you caught up to the post-Covid marketing trends. You have not seen anything yet.
The key to selling and developing long-term consumer relationships is to connect with and satisfy customers’ needs and wants.
Dealers with the energy and runway remaining have a tremendous opportunity to grow and build wealth. If this is you, this is your era.
Putting a plan (or processes) into place in your service department can change everything.
The best service providers working today employ a consultative, hands-on approach. This approach includes working with the F&I team on presentations, objection handling and financing.
The old market adage “sell in May and go away” may have a ring to it, but is it valid advice? Unsurprisingly, the answer is
A robust GRC program will translate into action when a dealership has a keen focus on creating a compliance program.
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