Opinion: Replacing Your Star Should Not be a Nightmare
September 20, 2022
Every company has its own Pat—the one seemingly irreplaceable employee everyone takes for granted and assumes will always be around.
New Blogs, Opinions & Advice
Opinion: Create a Successful Employee Training Program
September 20, 2022
Want to ensure your training sticks? Make training specific to your employees. You have three ways to do this.
Opinion: Leave Your Buyer’s Remorse Behind
September 20, 2022
For a first-time buyer, a dealership purchase can be a life-changing event. The stakes are high and preparation is key.
Opinion: Coaching Tips to Avoid Today’s F&I Headwinds
September 20, 2022
Sometimes, F&I pros can forget the methods and tools we learned via training and built over the slow winter season. These forgotten tools can cost F&I professionals profit.
Opinion: Connecting the Customer Engagement Circle
September 20, 2022
All retailers must add a digital marketing plan to their toolbox. Enter omnichannel marketing. Here is how omnichannel marketing plays out in everyday life.
Opinion: F&I Practitioners Act as the Glue
September 20, 2022
The problem with the suggestion is many stores leave turnover decisions at the point of sale to the salesperson. Yes, the practice still goes on, even in RV dealerships today.
Opinion: Leadership Training From Break Room to Conference Room
August 22, 2022
While better benefits definitely do not hurt, creating a positive leadership strategy will go much further to address your employees’ needs, desires and performance.
Opinion: Stop Tracking Closing Ratios
August 9, 2022
Ultimately, you have one objective when tracking data: Isolate problem areas, fix them and improve your staff’s quality and competency.
Opinion: Four Key Phone Handling Tips to Drive Leads and Convert Prospects
May 25, 2022
With summer months quickly approaching and being your busiest time of year, get ahead with these four steps to learn the power of the phone and how it will impact your dealership.
Opinion: Why Dealers Struggle with Analytics
May 25, 2022
Dealers struggle with website analytics for many reasons. The most prevalent originate from people who share the analytics with you.
Opinion: F&I Pros Alike but Different
May 25, 2022
Past auto F&I managers often ask the Brown & Brown training team about the differences between RV and auto F&I as they start a new career in the RV industry.
Opinion: The Changing of the Buyers
April 21, 2022
As RV businesses realign to what some call the “new normal,” F&I practitioners also must update their approaches.
