Grand Design RV’s brands have earned RVDA’s Quality Circle Award for the 12th year in a row.
The award is based on dealer feedback from RVDA’s 31st annual Dealer Satisfaction Index (DSI) survey, which evaluates manufacturers on four key performance areas: quality, parts, warranty and sales.
Grand Design brands honored include Transcend, Imagine, Reflection, Influence, Solitude, Momentum and Lineage. According to the company, each brand received some of the highest dealer satisfaction scores in the industry.
The company said the DSI survey, conducted from June through September, gathered responses from 495 dealership locations across the U.S. and Canada.
Grand Design RV President, CEO and co-founder Don Clark said awards are a result of his team’s commitment.
“This recognition is especially meaningful because it comes directly from our dealer partners,” Clark said, “To be honored for 12 consecutive years across our brands is a testament to the dedication of our entire team, from engineering and manufacturing to customer service, support teams and sales. We remain committed to delivering the highest quality RVs and supporting our dealers with excellence at every level.”
To qualify for the Quality Circle Award, brands must receive a minimum number of dealer responses and score 4.25 or higher on a five-point scale in overall dealer satisfaction.
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