Relentless Dealer Services (RDS), based in Greenwood, Indiana, introduced RDS F&I Service Company. RDS is now a full-service provider of F&I services for RV dealerships.
“At RDS, we see our dealerships as partners. That partnership has to always be a win for the dealer and the partner. In order to do that, it has to be a win for the customer as well,” Jamison Carrier, president of Relentless Dealer Services, said. “We’re ecstatic about this new division at RDS. Customers are now able to securely complete all of their paperwork from the comfort of their own home, at a time that is convenient for them. Our technology is state of the art, and customers are enjoying the experience.”
RDS partnered with a third-party technology company to provide dealers a secure platform that allows the ability to present and sign documents remotely. RDS F&I Service Company unites RDS’s RV product suite with the RDS process to replace a dealership’s in-house F&I department.
“Our process effectively communicates each respective dealer’s message to the customer in a way that reassures them of their purchase. Industry leading penetrations on products like extended service contracts and roadside assistance cement a long-term relationship between the dealer and the customer. Our process and approach help create a relationship that keeps the customer coming back to the selling dealer again and again,” said Dominic Zappia, VP of dealer services.