Launched in 2017, Airstream’s Five Rivet Dealer Standards Program requires dealers to meet the highest standards for both sales and service.
“Airstream is an iconic brand cherished by thousands of RV enthusiasts around the globe,” said Jon Ferrando, president, and CEO of RVR. “We are honored to represent the brand and achieve its highest level of customer service with the Five Rivet distinction.”
RV Retailer’s five Airstream locations achieving the Five Rivet distinction were:
- Airstream of Tampa
- Airstream of Austin (formerly Camper Clinic II)
- Airstream of Greensboro
- RV One Superstores Orlando
- RV One Superstores Des Moines
According to Ferrando, RVR has over $130 million in planned facility investments to improve customer and service experience. The company will unveil a new Airstream store in Austin this summer, he said.
“RV Retailer has been recognized two years in a row as the largest volume Airstream dealership in the United States with Airstream of Tampa. Our dedication to the Airstream experience has helped us achieve this mark year after year. We look forward to growing with Airstream in the years to come,” said Famous Rhodes, RVR’s chief marketing and technical officer.
RV Retailer 10 Airstream locations are: Airstream of Tampa, Airstream of Austin, Airstream of Greensboro, RV One Superstores Orlando, RV One Superstores Des Moines, RV One Superstores Gainesville, RV One Superstores Jacksonville, RV One Superstores Albany, RV One Superstores St Augustine and a recently announced the acquisition of a South Carolina Airstream, John’s RV.