All three of Winnebago Industries’ RV premium brands achieved RVDA’s Quality Circle Award. The awards will be presented on November 11, during RVDA’s Convention/Expo in Las Vegas.
Grand Design RV, Newmar and Winnebago businesses were recognized based on overall dealer satisfaction as measured in the Dealer Satisfaction Index (DSI) survey. RVDA created the DSI as a tool to help improve communication and relationships with RV manufacturers.
The DSI survey measures four core areas related to Reliability and Quality, Parts, Warranty and Sales. To receive the award, a manufacturer must receive a score of 4.25 or above on a five-point scale in overall dealer satisfaction.
“Winnebago Industries is committed to providing exceptional outdoor products and services for our end customers as they travel, live, work, and play,” Winnebago President and CEO Michael Happe said. “Our dealers are absolutely critical in our ability to mutually deliver on that commitment. Each of our premium RV businesses achieving Quality Circle Award status is a reflection of the strength of our overall portfolio, our momentum in the marketplace, and a testament to the thousands of hard-working Winnebago Industries employees who remain entirely focused on delivering an exceptional experience for our customers in tandem with our channel partners.”
RVDA noted the following brands as award recipients:
- Grand Design RV – Imagine, Momentum, Reflection, Solitude and Transcend
- Newmar – Newmar Motorhomes
- Winnebago – Winnebago Class A, Class B and Class C Motorhomes
- Winnebago – Towables
“While these awards are associated with our RV brands, they validate the purpose and vision of our company as a whole as we strive to become a stronger leader in the outdoor recreation segments,” Happe said. “We specifically recognize the current leaders of each RV business – Huw Bower, Winnebago; Don Clark, Grand Design RV; and Brian Hazelton, Newmar – and have deep gratitude for their efforts and that of each of the teams they serve.”