Typically, when analyzing dealership service data throughout the RV industry, we look at average repair event cycle times (RECT) for all work orders and their two main bottlenecks: work orders with warranty coverage and work orders with at least one out-of-stock part.
As HR and environmental health and safety (EHS) managers, you can retool your training programs to prepare for what is ahead. A future-minded approach can keep your workforce safe and engaged through a downturn.
For some reason, writers (including me) like to use analogies involving babies when communicating ideas. Why? Everyone was once a baby, and almost everyone likes
The red flags are up, alerts are sounding and lights are flashing. Do you see them? Do you hear them? The alerts are front and
Until the snow melts or shows start in 2023, salespeople may think they will have slower traffic, fewer sales and less productivity. These assumptions are not true.
Finance professionals must learn how to build a relationship through email and the phone before the customer finds a different resource for funding the purchase.
The deeper we progress into 2022, the more 2021 has crystalized into an anomaly, when buy-sell activity and dealership profitability reached historically unprecedented levels.
Businesses have until Dec. 9, to implement the bulk of the new FTC Safeguards Rule. Here is an explanation of the rule and five action items you can take to ensure you are in compliance.
If we are returning to more normal or slower business cycles, this article will show how your requirements as a leader are different from those practiced the past two years.
The message that dealers need to focus on compliance should be heard loud and clear. One might wonder what brought the sales practices issue back to the surface.
If I had a dollar for every time I’ve been asked, “What’s the multiple?” I’d be rich. When business owners ask this question, they really are asking what is the multiple for their business.
How does RECT vary between different RV categories? The numbers may surprise you.
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