
Opinion: How Important Is Offering Roadside Assistance?
As the RV selling season rolls along, many F&I professionals begin to skip some winter training knowledge and skills they learned.
As the RV selling season rolls along, many F&I professionals begin to skip some winter training knowledge and skills they learned.
Here comes change again. Just when you thought you caught up to the post-Covid marketing trends. You have not seen anything yet.
The key to selling and developing long-term consumer relationships is to connect with and satisfy customers’ needs and wants.
Dealers with the energy and runway remaining have a tremendous opportunity to grow and build wealth. If this is you, this is your era.
Putting a plan (or processes) into place in your service department can change everything.
The best service providers working today employ a consultative, hands-on approach. This approach includes working with the F&I team on presentations, objection handling and financing.
The old market adage “sell in May and go away” may have a ring to it, but is it valid advice? Unsurprisingly, the answer is
A robust GRC program will translate into action when a dealership has a keen focus on creating a compliance program.
As the 2023 selling season arrives, some expected hurdles lie ahead.
Over the previous three years, a major conversation point has been supply and demand. Now we must consider the market from a sales execution standpoint.
Typically, when analyzing dealership service data throughout the RV industry, we look at average repair event cycle times (RECT) for all work orders and their two main bottlenecks: work orders with warranty coverage and work orders with at least one out-of-stock part.
As HR and environmental health and safety (EHS) managers, you can retool your training programs to prepare for what is ahead. A future-minded approach can keep your workforce safe and engaged through a downturn.
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